Shipping and Delivery Policy

Approved shipping companies:

Within the borders of the Kingdom of Saudi Arabia: SMSA - Aramex


Delivery time via shipping companies:

SMSA: 2-5 working days

Aramex: 1-5 business days


Shipping cost:

SMSA: 18.26 for the first 15 kg - 1 for each additional 1 kg

Aramex: 18.26 for the first 15 kg - 1 for each additional 1 kg


Cash on delivery:

Aramex - SMSA: Cash on delivery available with an additional fee of 17.39


  • We will deliver or ship your order via our contracted shipping companies as quickly as possible.
  • The customer will receive a message on their mobile phone or email containing the order number and tracking number (after the shipping label is issued by our store).
  • If you do not receive a message or email with the information, please contact us to obtain the tracking number.
  • It should be noted that you must answer incoming calls to your mobile phone so that the delivery person can coordinate with you on the delivery time.
  • The customer is responsible for providing the correct address and contact number. (We will not be held responsible for non-receipt of the shipment due to an error in the customer's data.)
  • If the shipment is returned due to the customer not receiving it, the customer shall bear the shipping costs if he wishes to get the shipment back or the order amount.
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